Support
Need help with Stone Zen?
If you have a question, need help, want to report a problem, or have a privacy request, contact us below.
Include this in your message
- Your Stone Zen app version
- Your iPhone or iPad model and iOS or iPadOS version
- The level number, if the issue happened during a level
- A short description of what happened and the steps that led to it
- Screenshots or a screen recording, if they help explain the problem
Please do not include passwords, payment details, or other sensitive personal information.
What support can help with
- Bug reports and gameplay questions
- Missing rewarded-ad rewards or ad availability
- Energy, undo, or additional-platform questions
- Sound, music, vibration, or performance issues
- Privacy questions and data requests
Progress and device changes
Stone Zen currently stores progress and settings locally and does not provide an account or cloud-sync feature. Deleting the app or moving to another device may permanently remove your progress, and support may not be able to restore it.